> ampliación CCQRO Santander
Faced with the need to expand its capacity in Querétaro, Banco Santander decided to construct a new building adjacent to the Contact Center (CCQRO), located within a 16-hectare complex along the México–San Luis Potosí highway.
This location makes it possible to take advantage of part of the 1,940 parking spaces and various shared facilities, such as a cafeteria, grocery store, medical center, and maintenance area.
The selected site is located behind the Contact Center, facilitating connection with the existing infrastructure. The architectural design, developed in collaboration with Estudio Lamela, follows a functional and orderly approach, with a robust and economical orthogonal base supporting an elevated building of iconic character.
The ground floor incorporates plazas and zigzag corridors that prevent direct drafts and provide solar protection, creating a comfortable and sheltered environment.
The building is organized into three blocks surrounding an irregular plaza, which is pedestrian-accessible from the corridor adjacent to the CCQRO cafeteria.
A bridge connects this corridor with the plaza and the parking area. The plaza, designed with vegetation and water features, contributes to maintaining a pleasant temperature, benefiting the surrounding offices.
Three light and transparent cores resolve circulation and evacuation, complemented by elevators that ensure universal accessibility and facilitate maintenance.
The offices are oriented in all four directions to maximize façade use, while meeting rooms, restrooms, and common areas are concentrated in the central core.
Meeting rooms can be subdivided according to specific needs, and directors’ and deputy directors’ offices are located alongside the best views, with operational spaces distributed continuously.
The project minimizes direct solar exposure and is designed to accommodate a future expansion that would increase capacity by an additional 2,000 users. The structure is compatible with modular furniture, ensuring efficiency and functionality in the use of space.
Faced with the need to expand its capacity in Querétaro, Banco Santander decided to construct a new building adjacent to the Contact Center (CCQRO), located within a 16-hectare complex along the México–San Luis Potosí highway.
This location makes it possible to take advantage of part of the 1,940 parking spaces and various shared facilities, such as a cafeteria, grocery store, medical center, and maintenance area.
The selected site is located behind the Contact Center, facilitating connection with the existing infrastructure. The architectural design, developed in collaboration with Estudio Lamela, follows a functional and orderly approach, with a robust and economical orthogonal base supporting an elevated building of iconic character.
The ground floor incorporates plazas and zigzag corridors that prevent direct drafts and provide solar protection, creating a comfortable and sheltered environment.
The building is organized into three blocks surrounding an irregular plaza, which is pedestrian-accessible from the corridor adjacent to the CCQRO cafeteria.
A bridge connects this corridor with the plaza and the parking area. The plaza, designed with vegetation and water features, contributes to maintaining a pleasant temperature, benefiting the surrounding offices.
Three light and transparent cores resolve circulation and evacuation, complemented by elevators that ensure universal accessibility and facilitate maintenance.
The offices are oriented in all four directions to maximize façade use, while meeting rooms, restrooms, and common areas are concentrated in the central core.
Meeting rooms can be subdivided according to specific needs, and directors’ and deputy directors’ offices are located alongside the best views, with operational spaces distributed continuously.
The project minimizes direct solar exposure and is designed to accommodate a future expansion that would increase capacity by an additional 2,000 users. The structure is compatible with modular furniture, ensuring efficiency and functionality in the use of space.
